Frequently Asked Questions (Ex-hire Costume Sell)

We are situated on Unit 19/198-222 Young St Waterloo, Sydney 2017

We are between Danks and MacEvoy street.

Please note that there are three business driveways at 198-222, so keep an eye out for the Unit number 19. We are on the street side.

 

 

If you are buying ex-hire costumes on behalf of a costume business, theater group, school or any company that will use costumes commercially or you are buying bulk, then you need to make an appointment with the owner on (02) 9318 2511, or email thecostumeshop@bigpond.com

If you are purchasing costumes for personal use, then you can come in store any time without an appointment. Our hours are on the ‘Contact Us’ page

 

Sale ex-hire stock: We do not exchange or refund any ex-hire sale stock at all. No exceptions unless they are faulty under the Consumers Rights Acts.

We do not send ex-hire costumes. Best to come in store to ensure the right fit and style before purchasing, as there are no refunds.

There are no set prices for the ex-hire costumes as it depends on how many pieces you take, the condition, whether it’s a bulk purchase etc. Only in store we can give you a definite quote over the counter once we have viewed the stock.

We cannot reserve costumes as it’s based on a ‘first in first served’ basis.

Only if you are on your way to the store then you can check availability before hand and we can hold them until you come into the store. We only hold it for a short period before releasing it back to the shop floor.

 

As we are moving large amounts of costumes per day, we cannot tell you what is or isn’t in stock. We also cannot guarantee availability as they can sell at any time. The best thing to do is to just come in and check the stock on the floor. As of the time of writing (mid September 2018), there is still plenty of stock on the floor.